Squad Six Return & Refund Policy

Last Updated: June 2026

Because Squad Six products are made specifically for each customer, we do not accept returns or exchanges for reasons such as:

• Ordering the wrong size
• Ordering the wrong color
• Changing your mind
• Buyer remorse

Please review sizing information carefully before placing your order.

Eligible Refunds & Replacements

We will provide a replacement or refund if:

• The item arrives damaged.
• The item contains a manufacturing defect.
• You received the wrong item.
• The product differs significantly from what was ordered.

Claims must be submitted within 14 days of delivery.

How to Submit a Claim

Email our support team with:

• Your order number
• A description of the issue
• Clear photos showing the problem

Once reviewed, we will determine whether a replacement or refund is appropriate.

Refund Approval

Approved refunds will be issued to the original payment method used during checkout.

Refund processing times vary depending on your bank or payment provider.

Exchanges

Because all items are produced on demand, we do not offer traditional exchanges.

If an issue is caused by our error, we will replace the item rather than process an exchange whenever possible.

Chargebacks

If you experience an issue with your order, please contact us before filing a chargeback.

We are committed to resolving legitimate issues quickly and fairly.

Contact Information

For all shipping, return, and refund questions:

Squad Six Support
Email: thevetsix@gmail.com

Mission Statement:
Every purchase helps support veteran-focused causes. Thank you for helping us make a difference in the lives of those who served.